HotVisitor is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the HotVisitor Web site and governs data collection and usage. By using the HotVisitor website, you consent to the data practices described in this statement.

Collection of your Personal Information

HotVisitor collects personally identifiable information, such as your e-mail address, name, instant messenger username, home or work address or telephone number.  

There might be also information about your computer hardware and software that is automatically collected by HotVisitor. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by HotVisitor for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the HotVisitor Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through HotVisitor public message boards, this information may be collected and used by others. Note: HotVisitor does not read any of your private online communications.

HotVisitor encourages you to review the privacy statements of Web sites you choose to put your HotVisitor button in so that you can understand how those Web sites collect, use and share your information. HotVisitor is not responsible for the privacy statements or other content on Web sites outside of the HotVisitor and HotVisitor family of Web sites.

Use of your Personal Information

HotVisitor collects and uses your personal information to operate the HotVisitor Web site and deliver the services you have requested. HotVisitor also uses your personally identifiable information to inform you of other products or services available from HotVisitor and its affiliates. HotVisitor may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

HotVisitor does not sell, rent or lease its customer lists to third parties. HotVisitor may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, HotVisitor may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support. All such third parties are prohibited from using your personal information except to provide these services to HotVisitor, and they are required to maintain the confidentiality of your information.

HotVisitor keeps track of the Web sites and pages our customers visit within HotVisitor, in order to determine what HotVisitor services are the most popular. This data is used to deliver customized content and advertising within HotVisitor to customers whose behavior indicates that they are interested in a particular subject area.

HotVisitor Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on HotVisitor or the site; (b) protect and defend the rights or property of HotVisitor; and, (c) act under exigent circumstances to protect the personal safety of users of HotVisitor, or the public.

Assistance with button insertion

For customers who do not know how to handle HTML, HotVisitor offers assistance with the insertion of our buttons in their website.  In order to do so, we are required to access your website files through a FTP process.  We collect your FTP access information in a secure server, and delete it immediately when we are done.  Although we have taken significant security measures in order to protect your information, we strongly recommend you modify them once we are done with your site.  We will not be held responsible for any malfunction or hacking into your website.

Use of Cookies

The HotVisitor Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize HotVisitor pages, or register with HotVisitor site or services, a cookie helps HotVisitor to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same HotVisitor Web site, the information you previously provided can be retrieved, so you can easily use the HotVisitor features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the HotVisitor services or Web sites you visit.

Security of Your Personal Information

HotVisitor secures your personal information from unauthorized access, use or disclosure. HotVisitor secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

HotVisitor will occasionally update this Statement of Privacy to reflect company and customer feedback. HotVisitor encourages you to periodically review this Statement to be informed of how HotVisitor is protecting your information.

Contact Information

HotVisitor welcomes your comments regarding this Statement of Privacy. If you believe that HotVisitor has not adhered to this Statement, please contact HotVisitor at We will use commercially reasonable efforts to promptly determine and remedy the problem.